CELL PHONE SCAMS
If ever a member receives a text messages claiming to be your credit union and that your debit card has been suspended or compromised, BEWARE! Some of these text or calls request that you call another phone number to reactivate the card by giving them your card number, pin, phone and address.
This is a scam, Mosaic FCU will NEVER contact a member by text or email.
DO NOT REPLY TO THESE TYPES OF MESSAGES!! DELETE IMMEDIATELY!!
NCUA SHARE INSURANCE CALL CENTER
The NCUA Insurance Call Center, operating from 8 a.m. to 6:30 p.m. (EDT) Monday through Friday, has insurance experts available to answer questions about the coverage provided by NCUA share insurance. The toll-free Insurance Call Center number is 1-800-755-1030, extension 1. You may also visit them online at www.ncua.gov/ShareInsurance/Index.htm.
BEWARE OF PHISHING SCAMS !!!!
Mosaic Federal Credit Union wil NEVER contact our members via e-mail requesting you provide us with private information. Be aware you could be the target of a Phishing Scam.
There's a new type of Internet piracy called "phishing", and that's exactly what these thieves are doing: "fishing" for your personal financial information. What they want to catch are your account numbers and other confidential information in order to steal your money or identity.
To protect yourself, NEVER provide your personal information in response to an unsolicited request, whether it is over the phone or the Internet. If you did not initiate the communication, you should not provide any information. Review your account statements regularly to make sure all charges are correct.